broad-path.comBPO: Healthcare BPO - BroadPath

Healthcare BhiveOverview Our Culture Our Team Careers Overview View Our Openings Frequently Asked Questions A Warning About Recruiting Scams Join Our Team Employee Portal Job Details Insights Overview Blog Compliance Contact Employee PortalOpen mobile menu Advancing the Healthcare Journey. Efficiency. Innovation. Results. BroadPath is a specialized business process management company supporting payers, providers, and other organizations within the healthcare sector. By combining cutting-edge technology with significant industry expertise, we offer customized solutions tailored to meet the unique needs of each client. As broad as we are deep, we support the full range of functions including member acquisition and retention, customer experience management, claims and appeals administration, utilization management, care coordination, and more. We work with organizations across the industry including regional and national health plans, pharmacy benefit managers, accountable care organizations, Medicare administrative contractors, home health organizations, and healthcare technology providers. Learn More Delivering exceptional value through exceptional focus. Growth Member Acquisition Telesales, Field Sales Member Onboarding AEP, OEP, SEP Support Member Retention AI + Precision Analytics Member Engagement Targeted Campaigns Smart Scripting Customer Experience Digital Journey Inbound/Outbound Voice Chat, IM, Email Social Media Provider Services Provider Inquiries Prior Authorizations Education + Support Provider Enrollment + Credentialing Administration Appeals + Grievances Claim Review Recoveries Redeterminations, Revalidations Care Support Care Coordination Pharmacy + Clinical MTM Utilization Management Personalized experiences cut through the complexity. U.S. healthcare has always been intricate and is becoming more so. It has its own language and practices that many people find bewildering. It also touches on two of the most sensitive aspects of people’s lives: health and finances. That’s why BroadPath strives to see today’s customers as they are: complex individuals faced with rapidly evolving needs requiring carefully considered trade-offs. Our service professionals take the whole person into account—identifying what makes it easier or harder for them to be healthy. At the same time, technologies like AI help thread the needle between operational efficiency and personalized experience. The result? Smoother transitions among points of care, increased consumer satisfaction, improved outcomes, and better value. Get Started Working with leading organizations across the healthcare sector. Payer Improve your quality measures and become future-ready by taking a holistic approach to each member and building trust across every stakeholder interaction. Provider Leave your front, middle, and back-office operations to our specialized teams so you can focus less on prior authorizations, coding, and claims and more on delivering patient-centered care. PBM Take your operation to the next level of excellence and enhance your competitiveness with our dedicated pharmacy benefit management capabilities. Government Effective execution within the public sector demands a focus on compliance, process adherence, and measurable outcomes. With hundreds of Medicare and Medicaid engagements under our belt, we know how to deliver results. Home Health Responsive and personalized service enabled by a strong local presence have always been essential to your success. Let us handle the administrative tasks so your people can stay focused on patients and caregivers. Technology Your mission is to transform the business of healthcare with disruptive technology. Partner with us to develop and execute the critical services necessary to make that vision a reality. Human Intelligence is more important than ever. Advanced technologies are streamlining the consumer experience but also increasing demand for real people with empathy, initiative, problem-solving skills, and practical understanding of the entire healthcare journey. Learn how our onshore, nearshore, and offshore outsourcing solutions can help you impress your customers with a better experience at every point of engagement. Get Started Healthcare BhiveCareers Insights Contact Employee Portal Facebook LinkedIn Twitter Vimeo Bhive © 2024 BroadPath, LLC. All Rights Reserved. Bhive™ is a registered trademark of BroadPath, LLC. Healthcare BhiveOverview Our Culture Our Team Careers Overview View Our Openings Frequently Asked Questions A Warning About Recruiting Scams Join Our Team Employee Portal Job Details Insights Overview Blog Compliance Contact Employee...